Returns Procedure

Returns Procedure

We offer a 100% no quibble refund guarantee if you are not completely satisfied with the product. Simply let us know within 30 days of your purchase, return your items and we will refund you in full.

If you wish to return a product for any reason please first get in touch with us through the website or at sales@evanmore.co.uk.

If you find a product is faulty we can repair or replace it for you, so please do get in touch.

Returned items should be in their original condition and packaging. Please ensure you include your name, address and order number and date with any returns so we know who to refund.

For faulty products we will supply you with a stamped addressed envelope to return the product or will refund your postage. Please get in touch before returning any item.

If you return products that are not faulty for other reasons you are responsible for paying the return postage cost.